Privacy policy

Last Updated: August 4, 2026

Welcome to Cartwise ("we," "us," or "our"). This Privacy Policy explains what personal information we collect when you visit or purchase from our website (the "Site"), how we use and share that information, and the choices and rights you have.

Cartwise is the controller of your personal information for the purposes of this Policy. If you have any questions, contact us at info@cartwise.co.

1. Personal Information We Collect

Information you provide to us:

  • Order and Contact Information: Your name, email address, billing address, and payment details when you make a purchase.
  • Communication Information: Any information you provide when you contact us with questions or support requests.

Information collected automatically:

  • Device and Usage Information: Your IP address, browser type, operating system, referring URLs, pages viewed, and how you interact with the Site.
  • Cookies: We use cookies and similar technologies to operate the Site, remember your cart, and understand how visitors use the Site. See "Cookies" below.

Payment Information: We do not directly collect or store your full payment card details. Payments are processed by Shopify Payments, provided by Shopify Inc., and your payment data is handled according to their privacy policy and security standards (PCI-DSS compliant).

2. How We Use Personal Information

We use personal information to:

  • Process and fulfill your order, including delivering digital products to you by email or download link.
  • Communicate with you about your order (confirmations, receipts, delivery, support).
  • Maintain the security and proper functioning of the Site.
  • Comply with legal obligations, such as tax and accounting requirements.
  • Improve the Site based on aggregate, non-identifying usage patterns.

We collect your email address because we need somewhere to send what you bought. We do not add you to a marketing list, send you newsletters, use your information for interest-based/targeted advertising, or sell your personal information to third parties.

3. How We Share Personal Information

We share personal information only with the service providers necessary to run the Site and fulfill your order:

  • Ecommerce Platform: Shopify, Inc., which hosts the Site and processes orders.
  • Payment Processor: Shopify Payments, provided by Shopify Inc., for handling payment transactions.
  • Digital Delivery: Whatever service is used to deliver your digital product (e.g. email or a download-delivery app).

We may also disclose information if required by law, to comply with legal process, or to protect our rights, property, or safety, or that of others.

We do not share your information with third parties for their own marketing purposes.

4. Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate or incomplete information.
  • Request that we delete your personal information.
  • Request a copy of your information in a portable format.
  • Object to or restrict our use of your information.

To exercise any of these rights, contact us at info@cartwise.co. We may need to verify your identity before fulfilling a request, and we may decline requests where permitted by law (for example, information we're required to retain for tax records).

5. Cookies

We use essential cookies required for the Site and checkout to function (such as keeping items in your cart). We do not use cookies for third-party advertising tracking. You can control cookies through your browser settings, though disabling essential cookies may prevent checkout from working correctly.

6. Data Retention

We retain order and transaction information for as long as necessary to fulfill the purpose it was collected for, including to meet legal, accounting, or tax reporting requirements.

7. Children's Privacy

The Site is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, contact us and we will delete it.

8. Security

We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. International Users

Cartwise is based in the United States, and your information will be processed and stored in the United States. If you are located outside the United States, please be aware that U.S. data protection laws may differ from those of your country.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: info@cartwise.co Business Name: Cartwise [MAILING ADDRESS, if you want to list one — not legally required for a small US-based sole proprietor/LLC without EU/UK customers]