Refund policy
Last Updated: August 4, 2026
All sales are final
We sell digital guides. The file is delivered to you immediately after purchase, and once it has been sent it cannot be returned or un-read.
We do not offer refunds, returns, or exchanges. Please read the product description before you buy so you know what you are getting. Every page count, source count, and description of the contents on this site is accurate, and the guides are exactly what they say they are.
If your download does not work
This is not a refund question — it is us owing you the thing you already paid for.
If your download link fails, the file is corrupt, or the delivery email never arrived, contact us and we will get you the file. There is no time limit on this.
Before writing in, check your spam folder. Delivery emails land there more often than anyone would like.
How to reach us
Email: info@cartwise.co
Include the email address you used to buy, or your order number, so we can find you.
Your legal rights
Nothing in this policy takes away any right you have under the consumer law that applies where you live. Where that law requires something this policy does not give you, the law wins. This is not us offering refunds; it is a statement of fact about what a policy can and cannot override.